UX Focussed Senior / Lead Product Designer
With over 20 years of experience, I am committed to designing and delivering solutions that prioritise user needs while ensuring the product meets its business objectives. My focus is always on creating optimal, impactful results..
Thinking holistically
Working style
Key skills
A strategic thinker who approaches problems holistically, considering the bigger picture rather than just the immediate issue. Brings a wealth of experience in delivering across multiple sectors, including big banks, tech, insurance, pensions, public services, across B2B, B2C and B2E environments.
Experienced in working in collaborative cross functional teams and communicating at all levels of an organisation, from back-end engineers to board members. Passionate about engaging directly with users to fully understand their needs.
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User centred design
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UX design
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UI design
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Design and user research
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User testing
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Prototyping
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Strategy
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Stakeholder management
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Complex UX
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Information architecture
Work timeline
2013 - Present - Design Consultant at 100 Skies
6point6 / Now Pensions - 2023 - 2024
Project: Browser based pension consolidation tool
Role: Product Design
RDT - 2020 - 2023
Project: Enterprise software solution provider (Insurance)
Role: Product Design - Complex Claims system
HSBC UK - 2017 - 2020
Project: Mobile & Online banking log on, registration and recovery - global journeys.
Role: UX Design Manager
Barclays UK - 2016 - 2017
Project: Browser colleague intranet
Role: Product design
Transform / UK Home Office - 2016
Project: Immigration Tool
Role: Visual design
Barclays UK - 2014 - 2015
Project: Mobile app and Browser colleague intranet
Role: Visual design
Older
Avantia
Project: Redesign insurance quote and buy journeys
Role: UX design
Hogarth Worldwide
Project: Mobile app for multinational social & sharing
Role: Product design
Mr & Mrs Smith
Project: Hotel Awards site
Role: Visual design
Financial Conduct Authority
Project: Design internal and external sites
Role: UX / UI designer
Venation
Project: Design printed and online material for tech start up
Role: Print and web
British Telecom
Project: Produce Flash animations for promotional use
Role: Flash design